1. What Are Cookies?
Cookies are small encrypted text data files placed on your desktop browser or mobile device when visiting Grosvenor Casino. Cookies allow our gaming servers to recognize your session, remember your login preferences, secure single-wallet transactions, and customize promotional offers.
2. Categories of Cookies We Utilize
Our platform employs the following distinct categories of tracking technologies:
| Cookie Type | Purpose & Functionality | Duration |
|---|---|---|
| Strictly Necessary Cookies | Essential for core platform functionality, security verification, biometric login via Grosvenor Login, and cashier deposit flows. | Session / Persistent |
| Performance & Analytics Cookies | Anonymously tracks page load speed, game initialization latency, and user navigation metrics to optimize streaming performance. | Up to 2 Years |
| Functionality Cookies | Remembers your preferred slot filters, odds displays, currency settings, and language localization profiles. | Persistent |
| Targeting & Marketing Cookies | Delivers relevant promotional offers, welcome match bonus notifications, and tailored free spin allocations via tracked paths (/go/). | Up to 1 Year |
3. Managing Your Cookie Preferences
You retain absolute control over cookie settings. Most web browsers allow you to modify settings to block or delete cookies:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data.
- Apple Safari: Preferences > Privacy > Block all cookies.
- Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection.
Please note that disabling strictly necessary cookies may restrict your ability to execute cashier deposits or launch HD live dealer roulette streams.
Questions Regarding Web Tracking?
Contact our customer care concierge for assistance with data privacy and cookie controls.
CONTACT CONCIERGE SUPPORT